Press Release - June 2017
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Edmunds.com Honors Crown Volvo Cars Clearwater With A 5-Star Dealer Award
Crown Volvo Cars recently announced that it has earned a 5-Star Dealer Award from leading review site Edmunds.com. The Crown Automotive Group dealership was 1 of only 817 in the nation to receive the prestigious accolade.
CLEARWATER, Fla. - June 30, 2017
Crown Volvo Cars Clearwater recently announced that it was among the select number of dealerships to earn a 2017 Edmunds Five Star Dealer Award.
"This award is very special to us because it was based on our client reviews. We always strive to provide award-winning customer service and this honor embodies our commitment beautifully," said Ken Feck, General Manager of Crown Volvo Cars Clearwater.
In order to be eligible for the Edmunds Five Star Dealer Award dealerships must have earned an overall sales rating of five stars on a minimum of 20 reviews on Edmunds.com over the past year. Dealerships are also required to have at least a 4.5-star average over the past two years.
"Programs such as the Five Star Dealer Awards that recognize excellent customer service can make a real difference to dealers looking to stand out from the competition. We celebrate these exceptional dealers and congratulate them for going above and beyond for their customers," said Avi Steinlauf, CEO of Edmunds.
About Edmunds Five Star Dealer Awards
The Edmunds Five Star Dealer Awards are given annually to dealerships across the nation that consistently deliver great car-shopping experiences. Now in its fifth year, Edmunds presented awards to 817 car dealers who have earned the highest overall rating for customer satisfaction in Edmunds' dealer sales ratings.
In order to be eligible, dealers must participate in the Edmunds Dealer Partner program and must have earned an overall sales rating of five stars on a minimum of 20 reviews on Edmunds over the past year. Additionally, they must have maintained at least a 4.5-star average over the past two years to be recognized.
About Crown Automotive Group
Over the last 40 years, Crown Automotive Group has grown into one of the largest privately owned dealership groups in the nation with operations in Florida, Ohio, and Tennessee.
Every Crown Automotive dealership features an extensive selection of new, certified, and meticulously inspected pre-owned vehicles with financing options for every budget. Customers can also expect superior service from a team of highly trained technicians at Crown's signature award-winning service facilities.
Driven by four core values: Customer Focus, Teamwork, Integrity and Growth, the group is committed to providing each customer with "The Better Way To Buy."
Visit http://www.crowncars.com for more information on Crown Automotive Group and The Better Way To Buy.
Crown Buick GMC Earns CarGurus 2017 Top Dealer Award
CarGurus recently announced that Crown Buick GMC was among the select few dealerships to qualify for the prestigious 2017 Top Dealer Award. The award-winning dealership earned an impressive 4.8 out of 5-star rating.
ST. PETERSBURG, Fla. - June 30, 2017
CarGurus recently announced that it has named Crown Buick GMC a 2017 Top Rated Dealer. The annual CarGurus Top Rated Dealer awards are presented to a select group of car dealerships that have received the highest average ratings from shoppers who have submitted dealership reviews on the CarGurus.com website.
"When it comes to awards, we strongly believe in the idea of doing the right thing and everything else will fall into place. I think that this is why we have so many loyal customers here. People feel comfortable shopping with us because we treat people with respect first and foremost, and that's important," said Craig Blacklidge, GM of Crown Buick GMC.
Dealer ratings and reviews are factored into CarGurus' proprietary algorithm, which helps ranks search results for shoppers.
According to recent CarGurus poll, 78% of shoppers say they will not buy a car from a dealership without first seeking out reviews of that dealer from other shoppers.1
Crown Buick GMC currently boasts a 4.8 out of 5-star rating on the review site.
"We are thrilled to recognize Crown Buick GMC as a Top Rated Dealer," said Sam Zales, President of Dealer Operations. "Based on CarGurus' shoppers' ratings, it is clear the team at Crown Buick GMC is delivering a superior car shopping experience for their customers, and we applaud their high standards for excellence."
About Crown Automotive Group
Over the last 40 years, Crown Automotive Group has grown into one of the largest privately owned dealership groups in the nation with operations in Florida, Ohio, and Tennessee.
Every Crown Automotive dealership features an extensive selection of new, certified, and meticulously inspected pre-owned vehicles with financing options for every budget. Customers can also expect superior service from a team of highly trained technicians at Crown's signature award-winning service facilities.
Driven by four core values: Customer Focus, Teamwork, Integrity and Growth, the group is committed to providing each customer with "The Better Way To Buy."
Visit http://www.crowncars.com for more information on Crown Automotive Group and The Better Way To Buy.
About CarGurus
Founded in 2006 by Langley Steinert, co-founder of TripAdvisor, CarGurus is a leading online automotive shopping destination focused on bringing transparency and efficiency to the car research and shopping experience.
The site uses technology and market data analysis to help millions of automotive shoppers search for cars and quickly identify great deals from top-rated dealers in their local area.
Today, the site serves more than 23 million unique monthly users and ranks #1 among car shopping websites in the U.S. by daily unique visitor traffic. CarGurus also has sites in the UK, Canada, and Germany.
1 CarGurus Poll, 2016 n=2,000
Crown Honda Earns Top Customer Service Awards From Two Industry-Leading Customer Review Sites
Crown Honda was recently awarded an Edmunds Five Star Dealer Award, winning for a second year in a row & three out of five times since the award's debut in 2013. The dealership also won its second consecutive DealerRater Consumer Satisfaction Award.
PINELLAS PARK, Fla. - June 13, 2017
Crown Honda recently earned its third Edmunds Five Star Dealer Award, winning the prestigious accolade for the second year in a row - and three out of five times since its debut in 2013. DealerRater also awarded the Crown Automotive Group dealer a 2017 Consumer Satisfaction Award during its annual award announcement at the National Automobile Dealership Association (NADA) Convention. This is the second time in a row that the dealership is recognized with the prestigious accolade.
"These two awards truly symbolize our commitment to the Better Way To Buy. Having all of these positive reviews written by our customers gives us a great sense of pride and pushes us to keep striving for the very best customer service everyday," said Jay Biggerstaff, General Manager at Crown Honda.
The Consumer Satisfaction Award is awarded annually by DealerRater based on the website's proprietary PowerScore, a Bayesian algorithm that takes into account the dealership's star rating, as well as the total number of reviews written about the dealership during the calendar year.
The award-winning dealer currently has a 4.9 star rating on DealerRater.com, and a 99% recommend rate out of its 1,035 lifetime reviews.
In order to qualify for the Edmunds Five Star Dealer Award, dealerships must have earned an overall sales rating of five stars on a minimum of 20 reviews on Edmunds.com over the past year. Dealerships are also required to have at least a 4.5-star average over the past two years.
The Crown Honda is currently listed as a Premier Dealer on Edmunds.com, boasting five star ratings in both Sales and Service with 117 reviews and 134 reviews, respectively
About DealerRater Dealer of The Year Awards
DealerRater's Dealer of the Year awards are given annually to the top U.S. and Canadian car dealers based on a Bayesian algorithm called PowerScore?, which considers the dealership's average DealerRater star-rating as well as the total number of reviews written about the dealership during the 2016 calendar year.
Categories for scoring include customer service, quality of work, friendliness, pricing and overall experience.
About Edmunds Five Star Dealer Awards
The Edmunds Five Star Dealer Awards are given annually to dealerships across the nation that consistently deliver great car-shopping experiences. Now in its fifth year, Edmunds presented awards to 817 car dealers who have earned the highest overall rating for customer satisfaction in Edmunds' dealer sales ratings.
In order to be eligible, dealers must participate in the Edmunds Dealer Partner program and must have earned an overall sales rating of five stars on a minimum of 20 reviews on Edmunds over the past year. Additionally, they must have maintained at least a 4.5-star average over the past two years to be recognized.
About Crown Automotive Group
Over the last 40 years, Crown Automotive Group has grown into one of the largest privately owned dealership groups in the nation with operations in Florida, Ohio, and Tennessee.
Every Crown Automotive dealership features an extensive selection of new, certified, and meticulously inspected pre-owned vehicles with financing options for every budget. Customers can also expect superior service from a team of highly trained technicians at Crown's signature award-winning service facilities.
Driven by four core values: Customer Focus, Teamwork, Integrity and Growth, the group is committed to providing each customer with "The Better Way To Buy."
Visit http://www.crowncars.com for more information on Crown Automotive Group and The Better Way To Buy.
Crown Buick GMC Honored With Second Consecutive Edmunds Five Star Dealer Award
"Crown Buick GMC was recently awarded a 2017 Five Star Dealer Award by industry-leading review site Edmunds.com. This is the second year in a row that the dealership receives this accolade."
Tampa-St. Petersburg-Clearwater, FL (1888PressRelease) June 09, 2017
Crown Buick GMC recently earned its second consecutive Edmunds Five Star Dealer Award. Winners were announced by Edmunds in February via press release.
"The Five Star Dealer Award is very important to us because it consistently challenges us to give our customers the very best, not just for reviews and ratings, but also as a way to establish customer relationships overtime," said Craig Blacklidge, General Manager at Crown Buick GMC.
In order to qualify for the Edmunds Five Star Dealer Award, dealerships must have earned an overall sales rating of five stars on a minimum of 20 reviews on Edmunds.com over the past year. Dealerships are also required to have at least a 4.5-star average over the past two years.
The Crown Automotive Group dealership is currently listed as a Premier Dealer on Edmunds.com, boasting five star ratings in both Sales and Service.
About Edmunds Five Star Dealer Awards
The Edmunds Five Star Dealer Awards are given annually to dealerships across the nation that consistently deliver great car-shopping experiences. Now in its fifth year, Edmunds presented awards to 817 car dealers who have earned the highest overall rating for customer satisfaction in Edmunds' dealer sales ratings.
In order to be eligible, dealers must participate in the Edmunds Dealer Partner program and must have earned an overall sales rating of five stars on a minimum of 20 reviews on Edmunds over the past year. Additionally, they must have maintained at least a 4.5-star average over the past two years to be recognized.
About Crown Automotive Group
Over the last 40 years, Crown Automotive Group has grown into one of the largest privately owned dealership groups in the nation with operations in Florida, Ohio, and Tennessee.
Every Crown Automotive dealership features an extensive selection of new, certified, and meticulously inspected pre-owned vehicles with financing options for every budget. Customers can also expect superior service from a team of highly trained technicians at Crown's signature award-winning service facilities.
Driven by four core values: Customer Focus, Teamwork, Integrity and Growth, the group is committed to providing each customer with "The Better Way To Buy."
Visit http://www.crowncars.com for more information on Crown Automotive Group and The Better Way To Buy.
Crown Chrysler Dodge Jeep RAM Dublin Earns Third Consecutive Consumer Satisfaction Award
"Crown Chrysler Dodge Jeep RAM Dublin was recently honored with a 2017 DealerRater Consumer Satisfaction Award, marking the third year in a row that the industry-leading review site recognizes the Crown Automotive Group dealership."
Columbus, OH (1888PressRelease) June 09, 2017
DealerRater recently recognized Crown Chrysler Dodge Jeep RAM Dublin with a 2017 Consumer Satisfaction Award during its annual award announcement at the National Automobile Dealership Association (NADA) Convention. This marks the dealership's third consecutive win since 2015.
"We're not just in the car business, we're also in the customer service business. At Crown Chrysler we take great pride in ensuring that our customers receive the best from our entire staff, during their purchase phase and beyond. That's why the Consumer Satisfaction Award means so much to us," said Marc Wigler, President & General Manager at Crown Chrysler Dodge Jeep RAM Dublin.
The Consumer Satisfaction Award is awarded annually by DealerRater based on the website's proprietary PowerScore, a Bayesian algorithm that takes into account the dealership's star rating, as well as the total number of reviews written about the dealership during the calendar year.
Crown Chrysler Dodge Jeep RAM currently boasts a 4.9 star rating on DealerRater.com and a 100% recommend rate out of its 1,176 lifetime reviews.
"Our Dealer of the Year Award winners should be proud of this important distinction, which makes it clear to car buyers that their dealership is highly regarded for its customer experience," said Gary Tucker, CEO of DealerRater.
About DealerRater Dealer of The Year Awards
DealerRater's Dealer of the Year awards are given annually to the top U.S. and Canadian car dealers based on a Bayesian algorithm called PowerScore?, which considers the dealership's average DealerRater star-rating as well as the total number of reviews written about the dealership during the 2016 calendar year.
Categories for scoring include customer service, quality of work, friendliness, pricing and overall experience.
About Crown Automotive Group
Over the last 40 years, Crown Automotive Group has grown into one of the largest privately owned dealership groups in the nation with operations in Florida, Ohio, and Tennessee.
Every Crown Automotive dealership features an extensive selection of new, certified, and meticulously inspected pre-owned vehicles with financing options for every budget. Customers can also expect superior service from a team of highly trained technicians at Crown's signature award-winning service facilities.
Driven by four core values: Customer Focus, Teamwork, Integrity and Growth, the group is committed to providing each customer with "The Better Way To Buy."
Visit http://www.crowncars.com for more information on Crown Automotive Group and The Better Way To Buy.
Crown Eurocars of St. Petersburg Earns Third Consecutive DealerRater Consumer Satisfaction Award, Second Consecutive Edmunds 5-Star Dealer Award
"St. Petersburg-based Crown Eurocars was recently honored with two prestigious customer service accolades by leading dealership review sites: DealerRater.com and Edmunds.com. The Crown Automotive Group dealership earned its third consecutive Consumer Satisfaction Award, and it's second consecutive Edmunds 5-Star Dealer Award."
Tampa-St. Petersburg-Clearwater, FL (1888PressRelease) June 08, 2017
Crown Eurocars of St. Petersburg was recently awarded its third consecutive 2017 Consumer Satisfaction Award during DealerRater's annual announcement at the National Automobile Dealership Association (NADA) Convention. The Crown Automotive Group dealership was also named a 2017 Edmunds Five Star Dealer for the second year in a row.
"Awards that are based on customer feedback are very important to us because they are a direct reflection of the experience we provide at our dealership. We are very proud to have consistently positive ratings on DealerRater.com and Edmunds.com, two of the most influential dealership review sites in the automotive industry," said Larry Casto, General Manager at Crown Eurocars of St. Petersburg.
The Consumer Satisfaction Award is awarded annually by DealerRater based on the website's proprietary PowerScore, a Bayesian algorithm that takes into account the dealership's star rating, as well as the total number of reviews written about the dealership during the calendar year.
Crown Eurocars of St. Petersburg currently has a 4.9 star rating on the site and a 99% recommend rate out of its 870 lifetime reviews.
In order to qualify for the Edmunds Five Star Dealer Award, dealerships must have earned an overall sales rating of five stars on a minimum of 20 reviews on Edmunds.com over the past year. Dealerships are also required to have at least a 4.5-star average over the past two years.
The Crown Automotive Group dealership currently holds five star ratings in both Sales and Service with 72 reviews and 55 reviews, respectively.
About DealerRater Dealer of The Year Awards
DealerRater's Dealer of the Year awards are given annually to the top U.S. and Canadian car dealers based on a Bayesian algorithm called PowerScore?, which considers the dealership's average DealerRater star-rating as well as the total number of reviews written about the dealership during the 2016 calendar year.
Categories for scoring include customer service, quality of work, friendliness, pricing and overall experience.
About Edmunds Five Star Dealer Awards
The Edmunds Five Star Dealer Awards are given annually to dealerships across the nation that consistently deliver great car-shopping experiences. Now in its fifth year, Edmunds presented awards to 817 car dealers who have earned the highest overall rating for customer satisfaction in Edmunds' dealer sales ratings.
In order to be eligible, dealers must participate in the Edmunds Dealer Partner program and must have earned an overall sales rating of five stars on a minimum of 20 reviews on Edmunds over the past year. Additionally, they must have maintained at least a 4.5-star average over the past two years to be recognized.
About Crown Automotive Group
Over the last 40 years, Crown Automotive Group has grown into one of the largest privately owned dealership groups in the nation with operations in Florida, Ohio, and Tennessee.
Every Crown Automotive dealership features an extensive selection of new, certified, and meticulously inspected pre-owned vehicles with financing options for every budget. Customers can also expect superior service from a team of highly trained technicians at Crown's signature award-winning service facilities.
Driven by four core values: Customer Focus, Teamwork, Integrity and Growth, the group is committed to providing each customer with "The Better Way To Buy."
Visit http://www.crowncars.com for more information on Crown Automotive Group and The Better Way To Buy.
Capital BMW Earns Third Consecutive DealerRater Consumer Satisfaction Award
"Capital BMW was recently honored with a 2017 DealerRater Consumer Satisfaction Award, marking the third consecutive time the dealership has been recognized by the industry-leading review site."
Tallahassee, FL (1888PressRelease) June 08, 2017
DealerRater recently recognized Capital BMW with its third consecutive Consumer Satisfaction Award during the website's annual award announcement at the National Automobile Dealership Association (NADA) Convention.
"Being recognized for a third year in a row fills us with a great sense of pride. Our customers always come first, and these three prestigious awards are a phenomenal representation of this," said Crawford Atkins, General Manager at Capital BMW.
The Consumer Satisfaction Award is awarded annually by DealerRater based on the website's proprietary PowerScore, a Bayesian algorithm that takes into account the dealership's star rating, as well as the total number of reviews written about the dealership during the calendar year.
Capital BMW currently has a 4.9 star rating on DealerRater.com, and a 100% recommend rate out of 381 lifetime reviews.
"Our Dealer of the Year Award winners should be proud of this important distinction, which makes it clear to car buyers that their dealership is highly regarded for its customer experience," said Gary Tucker, CEO of DealerRater.
About DealerRater Dealer of The Year Awards
DealerRater's Dealer of the Year awards are given annually to the top U.S. and Canadian car dealers based on a Bayesian algorithm called PowerScore?, which considers the dealership's average DealerRater star-rating as well as the total number of reviews written about the dealership during the 2016 calendar year.
Categories for scoring include customer service, quality of work, friendliness, pricing and overall experience.
About Crown Automotive Group
Over the last 40 years, Crown Automotive Group has grown into one of the largest privately owned dealership groups in the nation with operations in Florida, Ohio, and Tennessee.
Every Crown Automotive dealership features an extensive selection of new, certified, and meticulously inspected pre-owned vehicles with financing options for every budget. Customers can also expect superior service from a team of highly trained technicians at Crown's signature award-winning service facilities.
Driven by four core values: Customer Focus, Teamwork, Integrity and Growth, the group is committed to providing each customer with "The Better Way To Buy."
Visit http://www.crowncars.com for more information on Crown Automotive Group and The Better Way To Buy.
DealerRater honors Capital Mercedes-Benz With Its Third Consecutive Consumer Satisfaction Award
"Capital Mercedes-Benz was recently honored with a 2017 DealerRater Consumer Satisfaction Award, marking the third consecutive time the dealership has been recognized by the industry-leading review site. "
Tallahassee, FL (1888PressRelease) June 07, 2017
DealerRater recently recognized Capital Mercedes-Benz with a 2017 Consumer Satisfaction Award during its annual award announcement at the National Automobile Dealership Association (NADA) Convention. This is the third consecutive year that the Crown Automotive Group dealership has received this award.
"We are very proud to receive the Consumer Satisfaction Award because it is a product of our customer's feedback. It is a great reminder of the importance of putting our customers first," said Crawford Atkins, General Manager at Capital Mercedes-Benz.
The Consumer Satisfaction Award is awarded annually by DealerRater based on the website's proprietary PowerScore, a Bayesian algorithm that takes into account the dealership's star rating, as well as the total number of reviews written about the dealership during the calendar year.
Capital Mercedes-Benz currently boasts a 4.9 star rating on DealerRater.com and a 99% recommend rate out of its 531 lifetime reviews.
"Our Dealer of the Year Award winners should be proud of this important distinction, which makes it clear to car buyers that their dealership is highly regarded for its customer experience," said Gary Tucker, CEO of DealerRater.
About DealerRater Dealer of The Year Awards
DealerRater's Dealer of the Year awards are given annually to the top U.S. and Canadian car dealers based on a Bayesian algorithm called PowerScore?, which considers the dealership's average DealerRater star-rating as well as the total number of reviews written about the dealership during the 2016 calendar year.
Categories for scoring include customer service, quality of work, friendliness, pricing and overall experience.
About Crown Automotive Group
Over the last 40 years, Crown Automotive Group has grown into one of the largest privately owned dealership groups in the nation with operations in Florida, Ohio, and Tennessee.
Every Crown Automotive dealership features an extensive selection of new, certified, and meticulously inspected pre-owned vehicles with financing options for every budget. Customers can also expect superior service from a team of highly trained technicians at Crown's signature award-winning service facilities.
Driven by four core values: Customer Focus, Teamwork, Integrity and Growth, the group is committed to providing each customer with "The Better Way To Buy."
Visit http://www.crowncars.com for more information on Crown Automotive Group and The Better Way To Buy.
Crown Nissan Honored With Consumer Satisfaction Awards From DealerRater.com and Edmunds.co
Crown Nissan was recently honored with a 2017 DealerRater Consumer Satisfaction Award, winning for the third consecutive year. The Crown Automotive Group dealership was also named an Edmunds Five Star Dealer for the second year in a row.
ST. PETERSBURG, Fla. - June 7, 2017
DealerRater recently awarded Crown Nissan dealer its third consecutive Consumer Satisfaction Award during its annual award announcement at the National Automobile Dealership Association (NADA) Convention. The Crown Automotive Group dealershipalso earned its second consecutive Edmunds Five Star Dealer Award.
"Awards like these are important to us because they represent our team's hard work, and our ongoing commitment to customer service," said Steve Swope, general manager at Crown Nissan.
The Consumer Satisfaction Award is awarded annually by DealerRater based on the website's proprietary PowerScore, a Bayesian algorithm that takes into account the dealership's star rating, as well as the total number of reviews written about the dealership during the calendar year.
Crown Nissan currently has a 4.9 star rating on DealerRater.com, and a 100% recommend rate out of its 913 lifetime reviews.
In order to qualify for the Edmunds Five Star Dealer Award, dealerships must have earned an overall sales rating of five stars on a minimum of 20 reviews on Edmunds.com over the past year. Dealerships are also required to have at least a 4.5-star average over the past two years.
The Crown Automotive Group dealership is currently listed as a Premier Dealer on Edmunds.com, boasting five star ratings in both Sales and Service with 94 and 81 reviews, respectively.
About DealerRater Dealer of The Year Awards
DealerRater's Dealer of the Year awards are given annually to the top U.S. and Canadian car dealers based on a Bayesian algorithm called PowerScore?, which considers the dealership's average DealerRater star-rating as well as the total number of reviews written about the dealership during the 2016 calendar year.
Categories for scoring include customer service, quality of work, friendliness, pricing and overall experience.
About Edmunds Five Star Dealer Awards
The Edmunds Five Star Dealer Awards are given annually to dealerships across the nation that consistently deliver great car-shopping experiences. Now in its fifth year, Edmunds presented awards to 817 car dealers who have earned the highest overall rating for customer satisfaction in Edmunds' dealer sales ratings.
In order to be eligible, dealers must participate in the Edmunds Dealer Partner program and must have earned an overall sales rating of five stars on a minimum of 20 reviews on Edmunds over the past year. Additionally, they must have maintained at least a 4.5-star average over the past two years to be recognized.
About Crown Automotive Group
Over the last 40 years, Crown Automotive Group has grown into one of the largest privately owned dealership groups in the nation with operations in Florida, Ohio, and Tennessee.
Every Crown Automotive dealership features an extensive selection of new, certified, and meticulously inspected pre-owned vehicles with financing options for every budget. Customers can also expect superior service from a team of highly trained technicians at Crown's signature award-winning service facilities.
Driven by four core values: Customer Focus, Teamwork, Integrity and Growth, the group is committed to providing each customer with "The Better Way To Buy."
Visit http://www.crowncars.com for more information on Crown Automotive Group and The Better Way To Buy.
Crown Eurocars of Dublin Earns Fifth Consecutive Dealer of The Year Award For Mercedes-Benz In Ohio
DealerRater recently named Crown Eurocars of Dublin Dealer of The Year for the fifth year in a row in the Mercedes-Benz brand category for the state of Ohio. The dealership also earned its third consecutive DealerRater Consumer Satisfaction Award.
DUBLIN, Ohio - June 6, 2017
Crown Eurocarsof Dublin was awarded the Dealer of The Year award for Mercedes-Benz in Ohio for the fifth year in a row during DealerRater's annual awards announcement at the National Automobile Dealership Association (NADA) Convention. This is the fifth consecutive year that the Crown Automotive Group dealership is honored with this prestigious accolade.
The Crown Automotive Group dealership also took home a 2017 Consumer Satisfaction Award. This is the dealership's third consecutive Consumer Satisfaction Award since 2015.
"At Crown Eurocars of Dublin we make it a priority to ensure that our customers receive the very best experience at our dealership. We feel deeply honored by these two prestigious awards because they are based on our customer's ongoing feedback," said Marc Wigler, President & General Manager of Crown Eurocarsof Dublin.
The Dealer of The Year and the Consumer Satisfaction Award are awarded annually by industry-leading review website DealerRater.com. Winners are chosen based on the website's proprietary PowerScore, a Bayesian algorithm that takes into account the dealership's star rating, as well as the total number of reviews written about the dealership during the calendar year.
Crown Eurocarsof Dublin currently has a 4.9 star rating on the site and a 100% recommend rate out of its 1,017 lifetime reviews.
"Our Dealer of the Year Award winners should be proud of this important distinction, which makes it clear to car buyers that their dealership is highly regarded for its customer experience," said Gary Tucker, CEO of DealerRater.
About DealerRater Dealer of The Year Awards
DealerRater's Dealer of the Year awards are given annually to the top U.S. and Canadian car dealers based on a Bayesian algorithm called PowerScore?, which considers the dealership's average DealerRater star-rating as well as the total number of reviews written about the dealership during the 2016 calendar year.
Categories for scoring include customer service, quality of work, friendliness, pricing and overall experience.
About Crown Automotive Group
Over the last 40 years, Crown Automotive Group has grown into one of the largest privately owned dealership groups in the nation with operations in Florida, Ohio, and Tennessee.
Every Crown Automotive dealership features an extensive selection of new, certified, and meticulously inspected pre-owned vehicles with financing options for every budget. Customers can also expect superior service from a team of highly trained technicians at Crown's signature award-winning service facilities.
Driven by four core values: Customer Focus, Teamwork, Integrity and Growth, the group is committed to providing each customer with "The Better Way To Buy."
Visit http://www.crowncars.com for more information on Crown Automotive Group and The Better Way To Buy.
Crown Hyundai Honored With Customer Service Awards From Top Review Sites
Crown Hyundai was recently honored with a 2017 Edmunds Five Star Dealer Award, marking the fourth time it has been recognized by the industry-leading review site. The dealer also earned its third consecutive DealerRater Consumer Satisfaction Award.
ST. PETERSBURG, Fla. - June 6, 2017
Crown Hyundai recently earned its fourth Edmunds Five Star Dealer Award, winning the prestigious accolade four out of five times since the award's debut. DealerRater also awarded the Crown Automotive Group dealer its third consecutive Consumer Satisfaction Award during its annual award announcement at the National Automobile Dealership Association (NADA) Convention.
"At Crown Hyundai our goal is to provide the very best experience for every single customer. Whether they stop by to shop, for service, or need help with a part, we always want to make sure they leave our dealership happy. So these awards are important to us because they represent our team's hard work, and our ongoing commitment to customer service," said [G.R Tarr], General Manager at Crown Hyundai.
The Consumer Satisfaction Award is awarded annually by DealerRater based on the website's proprietary PowerScore, a Bayesian algorithm that takes into account the dealership's star rating, as well as the total number of reviews written about the dealership during the calendar year.
Crown Hyundai currently has a 4.9 star rating on DealerRater.com, and a 99% recommend rate out of its 2,149 lifetime reviews.
In order to qualify for the Edmunds Five Star Dealer Award, dealerships must have earned an overall sales rating of five stars on a minimum of 20 reviews on Edmunds.com over the past year. Dealerships are also required to have at least a 4.5-star average over the past two years.
The Crown Automotive Dealership is currently listed as a Premier Dealer on Edmunds.com, boasting five star ratings in both Sales and Service with 125 and 90 reviews, respectively.
About DealerRater Dealer of The Year Awards
DealerRater's Dealer of the Year awards are given annually to the top U.S. and Canadian car dealers based on a Bayesian algorithm called PowerScore?, which considers the dealership's average DealerRater star-rating as well as the total number of reviews written about the dealership during the 2016 calendar year.
Categories for scoring include customer service, quality of work, friendliness, pricing and overall experience.
About Edmunds Five Star Dealer Awards
The Edmunds Five Star Dealer Awards are given annually to dealerships across the nation that consistently deliver great car-shopping experiences. Now in its fifth year, Edmunds presented awards to 817 car dealers who have earned the highest overall rating for customer satisfaction in Edmunds' dealer sales ratings.
In order to be eligible, dealers must participate in the Edmunds Dealer Partner program and must have earned an overall sales rating of five stars on a minimum of 20 reviews on Edmunds over the past year. Additionally, they must have maintained at least a 4.5-star average over the past two years to be recognized.
About Crown Automotive Group
Over the last 40 years, Crown Automotive Group has grown into one of the largest privately owned dealership groups in the nation with operations in Florida, Ohio, and Tennessee.
Every Crown Automotive dealership features an extensive selection of new, certified, and meticulously inspected pre-owned vehicles with financing options for every budget. Customers can also expect superior service from a team of highly trained technicians at Crown's signature award-winning service facilities.
Driven by four core values: Customer Focus, Teamwork, Integrity and Growth, the group is committed to providing each customer with "The Better Way To Buy."
Visit http://www.crowncars.com for more information on Crown Automotive Group and The Better Way To Buy.
Crown Buick GMC Honored With Customer Service Awards From Top Review Sites
DealerRater recently honored crown Buick GMC with its third consecutive Consumer Satisfaction Award since 2015. The Crown Automotive Group dealership also earned its second consecutive Five Star Dealer Award.
ST. PETERSBURG, Fla. - June 5, 2017
Crown Buick GMC recently earned its second consecutive Edmunds Five Star Dealer Award. DealerRater also awarded the Crown Automotive Group dealer its third consecutive Consumer Satisfaction Award during its annual award announcement at the National Automobile Dealership Association (NADA) Convention.
"We strive to give our customers the very best experience every time they visit. That's why we are proud to receive these two awards that based on our customer reviews," said Craig Blacklidge, General Manager at Crown Buick GMC.
The Consumer Satisfaction Award is awarded annually by DealerRater based on the website's proprietary PowerScore, a Bayesian algorithm that takes into account the dealership's star rating, as well as the total number of reviews written about the dealership during the calendar year.
Crown Buick GMC currently has a 4.9 star rating on DealerRater.com, and a 99% recommend rate out of its 1,293 lifetime reviews.
In order to qualify for the Edmunds Five Star Dealer Award, dealerships must have earned an overall sales rating of five stars on a minimum of 20 reviews on Edmunds.com over the past year. Dealerships are also required to have at least a 4.5-star average over the past two years.
The Crown Automotive Group dealership is currently listed as a Premier Dealer on Edmunds.com, boasting five star ratings in both Sales and Service.
About DealerRater Dealer of The Year Awards
DealerRater's Dealer of the Year awards are given annually to the top U.S. and Canadian car dealers based on a Bayesian algorithm called PowerScore?, which considers the dealership's average DealerRater star-rating as well as the total number of reviews written about the dealership during the 2016 calendar year.
Categories for scoring include customer service, quality of work, friendliness, pricing, and overall experience.
About Edmunds Five Star Dealer Awards
The Edmunds Five Star Dealer Awards are given annually to dealerships across the nation that consistently deliver great car-shopping experiences. Now in its fifth year, Edmunds presented awards to 817 car dealers who have earned the highest overall rating for customer satisfaction in Edmunds' dealer sales ratings.
In order to be eligible, dealers must participate in the Edmunds Dealer Partner program and must have earned an overall sales rating of five stars on a minimum of 20 reviews on Edmunds over the past year. Additionally, they must have maintained at least a 4.5-star average over the past two years to be recognized.
About Crown Automotive Group
Over the last 40 years, Crown Automotive Group has grown into one of the largest privately owned dealership groups in the nation with operations in Florida, Ohio, and Tennessee.
Every Crown Automotive dealership features an extensive selection of new, certified, and meticulously inspected pre-owned vehicles with financing options for every budget. Customers can also expect superior service from a team of highly trained technicians at Crown's signature award-winning service facilities.
Driven by four core values: Customer Focus, Teamwork, Integrity and Growth, the group is committed to providing each customer with "The Better Way To Buy."
Visit http://www.crowncars.com to learn more about Crown Automotive Group & The Better Way To Buy.
