Press Release - February 2016

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Crown Jaguar Earns 2016 Pride of Jaguar Retailer Excellence Award

This is the ninth consecutive year that the St. Petersburg-area dealership, a part of Crown Automotive Group, earned the distinction.

ST. PETERSBURG, FLORIDA-- Crown Automotive Group is proud to announce that Crown Jaguar was recently honored with the 2016 Pride of Jaguar Retailer Excellence Award. Only a select few Jaguar dealerships were selected for this award.

The Pride of Jaguar Awards recognize Jaguar dealers throughout the U.S. who excel in key elements of the business and exhibit outstanding business practices. A total of 16 Jaguar retailers earned the honor in 2016, out of a total of 162 Jaguar retailers throughout the U.S.

“We’re incredibly honored to be a recipient of this esteemed award for the ninth year in a row,” said Larry Casto, General Manager of Crown Jaguar. “We pride ourselves on delivering superior service to our customers and ensuring that our business practices are effective, efficient and successful, so it’s gratifying to be recognized for that fact.”

Crown Jaguar is currently the No. 8 Jaguar dealership in the country, and has been a recipient of the Pride of Jaguar Award 12 times in total.

“The Pride of Jaguar award annually honors those select dealers who exceed expectations in customer satisfaction, sales performance, and overall business excellence. These retailers’ dedication to such key elements play a large role in the continued success of the overall Jaguar brand,” said Joe Eberhardt, President & CEO, Jaguar Land Rover North America, LLC.

To view the complete list of Jaguar dealerships to earn this prestigious award, visit http://www.jaguarusa.com/news-and-events/news/jlr-announces-top-retailers.html. To learn more about Crown Jaguar, or the other dealerships that make up Crown Automotive Group, visit CrownCars.com

Crown Buick GMC Earns Prestigious DealerRater Dealer of the Year Award for 2016

Crown Buick GMC, a part of Crown Automotive Group, was recently honored with this award, which recognizes dealerships for outstanding consumer satisfaction.

ST. PETERSBURG, FLORIDA-- Crown Automotive Group is proud to announce that Crown Buick GMC recently earned a 2016 Dealer of the Year award from popular online dealership review website DealerRater.com.

The Dealer of the Year Awards honor dealerships throughout the U.S. and Canada that show their commitment to excellence in customer service. Only a small percentage of North American dealers are selected for this prestigious distinction.

“Our dedication to customer service is what drives every aspect of our business,” said Craig Blacklidge, General Manager of Crown Buick GMC. “We are honored to be recognized by DealerRater through the 2016 Dealer of the Year Awards, and we intend to continue to deliver superior service to our customers and potential customers for years to come.”

In order to be qualified for the DealerRater Dealer of the Year Award program, a dealership was required to have at least 25 new reviews posted on DealerRater.com during 2015, and to have averaged a minimum rating of 4 out of 5 stars.

Crown Buick GMC currently has 596 lifetime reviews on DealerRater, and a 4.9 out of 5 star rating. Based on that high rating, the dealership was recently honored by DealerRater with a 2016 Consumer Satisfaction Award, which also rewards dealerships for success in customer satisfaction.

To learn more about Crown Buick GMC, or the rest of the dealerships that make up Crown Automotive Group, please visit CrownCars.com. For a complete listing of the dealerships honored with this award for 2016, visit https://www.dealerrater.com/dealers/awards/winners/doty.

Two Dublin-Area Crown Automotive Group Dealerships Earn DealerRater Dealer of the Year Awards for 2016

Crown Eurocars of Dublin and Crown FIAT of Dublin were both selected for the prestigious awards program, which honors dealers that showcase a commitment to customer service and satisfaction.

DUBLIN, OHIO-- Crown Automotive Group is pleased to announce that two of its Dublin-area dealerships earned Dealer of the Year Awards for 2016 from DealerRater.com. The two dealerships honored with this award were Crown Eurocars of Dublin, located at 6500 Perimeter Loop, and Crown FIAT of Dublin, located at 5105 Post Rd.

Each year, DealerRater honors the best of the best throughout North America-- the dealerships that have shown the highest commitment to delivering superior service to their customers.

“We place a high value on providing the utmost in customer satisfaction for every single person who does business with us,” said Marc Wigler, General Manager of both Dublin dealerships. “It truly is an honor to be recognized in this prestigious award program.”

In order to be eligible for the DealerRater Dealer of the Year Award program, a dealership had to have at least 25 new reviews posted on DealerRater.com during 2015, and to have averaged a minimum rating of 4 out of 5 stars.

Crown Eurocars of Dublin currently has 838 lifetime reviews on DealerRater.com, with a 4.9 rating out of 5 stars. Crown FIAT of Dublin has 138 lifetime reviews, and also has a 4.9 star rating. Both dealerships also earned Dealer of the Year Awards in 2015, and were both also honored with DealerRater’s Consumer Satisfaction Awards earlier this year.

To learn more about Crown Eurocars of Dublin, Crown FIAT of Dublin, or the other dealerships that belong to Crown Automotive Group, visit CrownCars.com. For a full listing of the dealerships to earn the Dealer of the Year Award for 2016, visit https://www.dealerrater.com/dealers/awards/winners/doty.

Capital Volvo Honored with DealerRater Dealer of the Year Award for 2016

The Tallahassee dealership, which is part of Crown Automotive Group, also earned a Consumer Satisfaction Award from DealerRater this year.

TALLAHASSEE, FLORIDA-- Crown Automotive Group is delighted to announce that Capital Volvo was recently among the dealerships honored by the DealerRater Dealer of the Year Award program for 2016.

The Dealer of the Year Award program, from popular online review site DealerRater.com, was put in place to recognize dealers in the U.S. and in Canada that exhibit a strong commitment to customer service and satisfaction. Very few dealers have the opportunity to receive this honor.

“We’re incredibly elated to be recognized by DealerRater for our customer service success,” said Crawford Atkins, Vice President and General Manager of Capital Volvo. “Top-notch service is something we strive for with each and every customer interaction, and so it’s an honor to earn this prestigious award.”

In order to be eligible for the DealerRater Dealer of the Year Award program, a dealership had to have at least 25 new reviews posted on DealerRater.com during 2015, and to have averaged a minimum rating of 4 out of 5 stars.

Capital Volvo currently has 49 lifetime reviews on DealerRater, with a star rating of 4.9 out of 5. The dealership also earned a 2016 Consumer Satisfaction Award from DealerRater earlier this year for its high rating.

To view a complete list of the North American dealerships that received Dealer of the Year Awards for 2016, visit https://www.dealerrater.com/dealers/awards/winners/doty. Learn more about Capital Volvo, of the remaining dealerships in Crown Automotive Group, by visiting CrownCars.com.

St. Petersburg-Area Crown Automotive Group Dealerships Earn DealerRater Consumer Satisfaction Awards for 2016

Crown Kia, Crown Mitsubishi, Crown Hyundai, Crown Honda, Crown Buick GMC, Audi Clearwater, Crown Eurocars, Crown Acura, and Crown Nissan all earned this prestigious award from the popular online car dealer review website.

ST. PETERSBURG, FLORIDA-- Crown Automotive Group is proud to announce that several of its St. Petersburg-area dealerships were granted DealerRater Consumer Satisfaction Awards for 2016.

This is the second year that DealerRater, one of the leading online car dealer review websites, held these awards, which are designed to honor dealerships that succeed in customer satisfaction as demonstrated by consumer reviews and ratings on DealerRater.com.

Crown Acura, Audi Clearwater, Crown Kia, Crown Eurocars, Crown Mitsubishi, Crown Hyundai, Crown Honda, Crown Buick GMC, Audi Clearwater, Crown Acura, Crown Eurocars and Crown Nissan were the St. Petersburg dealerships within Crown Automotive Group to earn this prestigious award.

“We place a highest priority on customer service and satisfaction in each and every aspect of our business,” said Jim Myers, President and COO of Crown Automotive Group. “It’s an honor to have so many of our dealerships be recognized by DealerRater’s program, because it means that we’re succeeding in our mission to deliver superior to service to customers throughout the St. Petersburg community.”

The DealerRater Consumer Satisfaction Awards are affiliated with the DealerRater Dealer of the Year Award Program. The Consumer Satisfaction Award winners are determined by the following criteria: dealerships must meet all requirements for the Dealer of the Year program, including at least 25 reviews in 2015, an average consumer rating of 4.0 calculated quarterly, and a minimum of one review per each quarter during 2015.

The St. Petersburg-based award-winning dealerships have the following scores and ratings on DealerRater.com:

Crown Acura: 4.9/5 stars, 345 lifetime reviews
Audi Clearwater: 4.9/5 stars, 489 lifetime reviews
Crown Eurocars: 4.9/5 stars, 715 lifetime reviews
Crown Kia: 4.9/5.0 stars, 631 lifetime reviews
Crown Mitsubishi: 4.9/5.0 stars, 631 lifetime reviews
Crown Hyundai: 4.9/5.0 stars, 1,359 lifetime reviews
Crown Honda: 4.8/5.0 stars, 485 lifetime reviews
Crown Buick GMC: 4.9/5.0 stars, 572 lifetime reviews
Crown Nissan: 4.9/5.0 stars, 718 lifetime reviews

To learn more about any of the dealerships that comprise Crown Automotive Group, visit CrownCars.com.

Dublin-Area Crown Automotive Group Dealerships Earn DealerRater Consumer Satisfaction Awards for 2016

Crown Eurocars of Dublin, Crown FIAT of Dublin, Crown Kia of Dublin and Crown Chrysler Jeep Dodge both earned the prestigious Consumer Satisfaction Award from popular online car dealer review website DealerRater.

DUBLIN, OHIO-- Crown Automotive Group announced today that four of its Dublin-area dealerships earned DealerRater Consumer Satisfaction Awards for 2016.

The DealerRater Consumer Satisfaction Awards began in 2015, and were created to recognize U.S. car dealers that showcase superior customer service and satisfaction as demonstrated by their rankings on popular online car dealer review site DealerRater.com.

The four Crown Automotive Group dealerships located in Dublin to receive this honor for 2016 were Crown Eurocars of Dublin, Crown FIAT of Dublin, Crown Kia of Dublin, and Crown Chrysler Jeep Dodge.

“We’re very honored to be recognized by this award program,” said Marc Wigler, General Manager of the Crown Automotive Group dealerships in Dublin. “We strive to provide our customers with unparalleled service, and we’re delighted to see that effort pay off.”

The DealerRater Consumer Satisfaction Awards are affiliated with the DealerRater Dealer of the Year Award Program. The Consumer Satisfaction Award winners are determined by the following criteria: dealerships must meet all requirements for the Dealer of the Year program, including at least 25 reviews in 2015, an average consumer rating of 4.0 calculated quarterly, and a minimum of one review per each quarter during 2015.

The Dublin-area Crown Automotive Group dealerships that earned this award have the following ratings on DealerRater.com:

Crown Eurocars of Dublin: 4.9/5.0 stars, 832 lifetime reviews
Crown Chrysler Jeep Dodge: 4.9/5.0 stars, 989 lifetime reviews
Crown FIAT of Dublin: 4.9/5 stars, 137 Lifetime reviews
Crown Kia of Dublin: 5/5 stars, 377 Lifetime reviews

To learn more about Crown Eurocars of Dublin, Crown FIAT of Dublin, Crown Kia of Dublin, Crown Chrysler Jeep Dodge, or any of the other dealerships that make up Crown Automotive Group, visit CrownCars.com.

Four Tallahassee-Based Crown Automotive Group Dealerships Earn DealerRater Consumer Satisfaction Awards for 2016

Capital Volvo, Capital BMW, Capital Volkswagen and Capital Eurocars each earned a Consumer Satisfaction Award for 2016 from online car dealer review website DealerRater.

TALLAHASSEE, FLORIDA-- Crown Automotive Group is pleased to announce today that four of its dealerships based in Tallahassee earned DealerRater Consumer Satisfaction Awards for 2016.

In 2015, popular online car dealer review site DealerRater.com launched its Consumer Satisfaction Awards program to honor dealerships throughout the U.S. that exhibited excellence in customer service and satisfaction. The Consumer Satisfaction Awards are a part of the DealerRater Dealer of the Year Awards Program.

The dealerships belonging to Crown Automotive Group in the Tallahassee area that earned this award for 2016 were Capital Volvo, Capital BMW, Capital Volkswagen and Capital Eurocars.

“Customer service and satisfaction is a tremendous part of our mission, and informs all aspects of our business,” said Crawford Atkins, General Manager of the Capital dealerships. “It’s an honor to earn this award from DealerRater, and we intend to continue to deliver superior service to our clients throughout the Tallahassee community.”

The Consumer Satisfaction Award winners are determined by the following criteria: dealerships must meet all requirements for the Dealer of the Year program, including at least 25 reviews in 2015, an average consumer rating of 4.0 calculated quarterly, and a minimum of one review per each quarter during 2015.

The Crown Automotive Group dealerships located in Tallahassee that earned the awards this year have the following ratings on DealerRater.com:

Capital Volvo: 4.9/5.0 stars, 48 lifetime reviews
Capital BMW: 4.9/5.0 stars, 273 lifetime reviews
Capital Eurocars: 4.9/5.0 stars, 418 lifetime reviews
Capital Volkswagen: 4.9/5 stars, 381 lifetime reviews

To learn more about Capital Volvo, Capital BMW, Capital Volkswagen or Capital Eurocars, as well as the many other dealerships that make up Crown Automotive Group, visit CrownCars.com.

Six Crown Automotive Group Dealerships Earn 2016 Edmunds.com Five Star Dealer Awards

The fourth annual awards honor dealerships with the highest overall rating for customer satisfaction on popular automotive website Edmunds.com.

ST. PETERSBURG, FLORIDA-- Crown Automotive Group is proud to announce that six of its dealerships have been named to the list of the 2016 Edmunds.com Five Star Dealer Award winners.

Each year, Edmunds.com selects dealers to earn this award based on their customer satisfaction ratings in Edmunds.com’s dealer “Sales Ratings.” Eligible dealers must have an overall sales rating of five stars, with a minimum of 20 reviews during the previous two years, as of Dec. 31, 2015.

“We’re truly honored that so many of our dealerships have earned this prestigious award,” said Jim Myers, President of Crown Automotive Group. “Customer satisfaction is our top priority, and we work hard each and every day to deliver superior service to everyone who visits any of our locations.”

The Crown Automotive Group dealerships to be honored by the Edmunds.com 2016 Five Star Dealer Awards:

Crown Buick GMC
Crown Honda
Crown Hyundai
Crown Kia
Crown Eurocars
Crown Nissan

The Edmunds.com Five Star Dealer Awards are the most recent, but not the only, customer satisfaction awards that Crown Automotive Group dealerships have received so far this year. Several of the above dealerships were recently honored with 2016 DealerRater Consumer Satisfaction Awards, and Crown Buick GMC recently earned a 2016 Dealer of the Year Award.

For a complete list of the dealerships that won the 2016 Edmunds.com Five Star Dealer Awards, visit Edmunds.com. To learn more about the six winning Crown Automotive Group dealerships, visit CrownCars.com.